Home Exchanges, Returns & Warranties
Exchanges, Returns & Warranties
Information on the warranty limit on all our products
Dock Industries guarantees all its products against manufacturing defects when used as recommended and as designed. Ask one of our representatives about the warranty periods on our various products.
Dock Industries cannot be held responsible for any misuse, improper installation, damage caused by abuse, improper maintenance or handling, negligence, accidents, personal injury, property damage and costs related to installation or removal
How can I exchange a defective product ?
The warranties require that the product be returned at your expense to the manufacturer. However, we offer you the possibility to bring it back to us so that we can exchange it with you and deal the guarantee with the manufacturer.
What warranty does my merchandise cover?
Depending on the product selected, check the warranty if applicable in the warranties tab.
How can I exchange a product I bought?
We want you to be completely satisfied with your purchases. We will exchange one product for another, at no cost, when you bring it back to us. The condition of the product must be perfect and the packaging intact.